Shipping & Returns

 

Shipping 

We send our ceramics out very carefully packed to absolutely avoid breakages. This costs either £5, £7.50 or £10 depending on the size and weight of the work. if you are ordering multiple pieces, then there may be some economies to be made with posting and packing which can be passed on to you. 

Returns

Please get in contact if you are not happy with your purchase within 7 days and let me know if you would like a refund, and I will help to return the work to me safely. Unfortunately we cannot cover the cost of returning unwanted products unless they are faulty. Please also ask for proof of posting when returning items. We will process any refund due to you within 30 days of the day that we receive the items back.